Field Case Manager - Workers' Comp Adjuster

AMERISAFE, Inc.; United States; On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Cell phone reimbursement

Internet reimbursement

Job summary

AMERISAFE, Inc. seeks a detail-oriented professional for our North Carolina based Workers' Compensation Claims Team. You will conduct investigations, determine compensability, establish reserves, document decisions, issue payments, and notify the State authority.

This is a remote position with travel within the territory. Qualifications include claims experience preferred, a Bachelor's degree or related professional experience, a state license if required, strong written and verbal

Qualifications

• Claims experience preferred.
• Bachelor's degree or related professional business experience acceptable.
• State license to handle Workers' Compensation claims if required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products is necessary.
• The ability to be self-directed.
• This is a remote position.
• Valid driver's license, acceptable driving record and acceptable vehicle required.
• Frequent travel within a designated territory required, but rarely is overnight travel required.
• Must live in or be willing to relocate to the territory this position covers.

Responsibilities

• Conduct on-site and in-person investigations.
• Determine compensability.
• Establish reserves.
• Document decision making.
• Issue benefit payments.
• Make notifications to the State administrative authority.

Skills

Claims experience

Written and verbal communication

Customer service

MS Office

Self-directed

Driver's license

Travel willingness

Relocation willingness

Remote work

Education

Bachelor's degree or related professional business experience

Job description

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our North Carolina based Workers Compensation Claims Team. In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the appropriate Workers’ Compensation Laws. In addition to the benefits listed on our careers page, other benefits of this position include:

• Salaried position based on location and experience ($50,000 to $95,000)
• Reimbursement for cell phone and internet
• Target Case Load of 60 claims

Qualifications

• Claims experience highly preferred.
• Bachelor's degree or related professional business experience acceptable.
• State license to handle Workers' Compensation claims if required.
• Professional written and verbal communication skills required.
• World class customer service attitude required.
• Ability to learn and use proprietary software and Microsoft Office products is necessary.
• The ability to be self-directed. This is a remote position.
• Valid driver's license, acceptable driving record and acceptable vehicle required.
• Frequent travel within a designated territory required, but rarely is overnight travel required.
• Must live in or be willing to relocate to the territory this position covers.

Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene. Note - All positions that require driving for the company are considered safety-sensitive positions.