Workers Compensation Claims Adjuster (Field Case Manager)

AMERISAFE, Inc.; Chattanooga (TN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

AMERISAFE, Inc. is seeking a Territory Auditor to oversee policyholder accounts across a defined geographic area. You will schedule and complete audits virtually or on-site, analyze records, and prepare detailed audit reports.

Expect travel for physical audits, occasional overnight travel, and collaboration with the home office. Qualifications emphasize strong organizational, communication, and analytical skills, plus self-motivation to work independently from home and in the field.

Qualifications

• Strong organizational and time management skills.
• Strong verbal and written communication skills.
• Strong analytical and critical thinking skills with the ability to make decisions or recommendations for action.
• Strong sense of self-motivation and the ability to work independently from home and in the field.

Responsibilities

• Organize and manage a geographic territory of policyholder accounts.
• Schedule and complete audits virtually or at a location designated by policyholder.
• Complete interim audits within 90 days of policy inception and final audits within 60 days of policy expiration.
• Examine policyholder records including accounting, payroll and tax documents, as well as job descriptions and contractor certificates of insurance.
• Research and substantiate accuracy of policy classifications, officer inclusions/exclusions, subcontractors, etc.
• Complete detailed and accurate description of policyholder operations.
• Prepare audit reports showing analyzed data, calculations and classifications.
• Synchronize account with home office for retrieval of completed audits on a routine basis.
• Ability to travel routinely when audit type is physical, including some overnight travel.
• Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Analytical thinking

Independent work

Vehicle requirement

Job description

• Prior experience in a similar Auditing role, Accounting or Workers Compensation preferred
• Strong organizational and time management skills
• Strong verbal and written communication skills
• Strong analytical and critical thinking skills with the ability to make decisions or recommendations for action
• Strong sense of self-motivation and the ability to work independently from home and in the field
• Valid driver's license with acceptable driving history and reliable transportation
• Must live in or be willing to relocate to the territory.

Responsibilities

• Organize and manage a geographic territory of policyholder accounts
• Schedule and complete audits virtually or at a location designated by policyholder
• Complete interim audits within 90 days of policy inception and final audits within 60 days of policy expiration
• Examine policyholder records including, but not limited to, accounting, payroll and tax documents, as well as job descriptions and contractor certificates of insurance
• Research and substantiate accuracy of policy classifications, officer inclusions/exclusions, subcontractors, etc.
• Complete detailed and accurate description of policyholder operations
• Prepare audit reports showing analyzed data, calculations and classifications
• Synchronize account with home office for retrieval of completed audits on a routine basis
• Ability to travel routinely when audit type is physical, including some overnight travel
• Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service

Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.