Field Car Condition Inspector & Report Writer

ACV Auctions; Fresno (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical plans

Disability insurance

Life Insurance

Dental and Vision

Paid time off

Stock Purchase Program

401(k)

Job summary

ACV Auctions, a dynamics-driven technology company, seeks an Inspector to join our growing team in Fresno. Inspectors are the face of ACV, traveling to dealerships and auctions to assess vehicle condition, document findings, and help customers understand repair estimates.

You will partner with Territory Managers and fellow Inspectors to ensure accurate reporting and client satisfaction. Ideal candidates bring automotive knowledge, strong English communication, and the ability to work

Qualifications

• 1 year of experience in the automobile field with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches
• Proven ability to work independently with minimal supervision while collaborating in a team
• Excellent communicator with the ability to understand customer needs and expectations
• Valid driver's license and insured vehicle required
• Knowledge of relevant software and web-based applications
• Ability to perform manual labor (standing for long periods, lifting 25 lbs+)
• Ability to drive manual and automatic transmission
• Vision to identify small defects around and under vehicles

Responsibilities

• Actively support efforts to simplify and enhance the customer experience
• Conduct inspections of vehicles at dealerships and auctions to detect damage and mechanical issues
• Prepare and submit reports of vehicle condition, repair estimates, and documentation
• Assist sales team with up-selling or cross-selling services
• Interface with dealers to ensure client satisfaction and build relationships
• Travel to dealerships and homes to inspect and write condition reports
• Capture and organize vehicle photos and upload to image server
• List inspected vehicles for bidding and purchasing on the platform
• Sign up independent dealerships as buyers to use ACV Auctions platform
• Perform additional duties as assigned

Skills

Customer service

English proficiency

Independent work

Communication

Problem solving

Physical stamina

Driving license

Job description

ACV Auctions, a dynamics-driven technology company, seeks an Inspector to join our growing team in Fresno. Inspectors are the face of ACV, traveling to dealerships and auctions to assess vehicle condition, document findings, and help customers understand repair estimates.

You will partner with Territory Managers and fellow Inspectors to ensure accurate reporting and client satisfaction. Ideal candidates bring automotive knowledge, strong English communication, and the ability to work