Field Auto Inspector: Thorough Vehicle Condition Expert

Colonial Group; Wellington (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

ACV Auctions is looking for an enthusiastic Inspector who loves cars to join our growing team. Inspectors are the face of ACV Auctions, performing inspections at dealerships, auctions, and off-lease locations to identify damage and mechanical issues and to explain findings clearly to clients.

You will partner with Territory Managers, travel regularly, compile detailed condition reports and cost estimates, and help the sales team with upsells.

Qualifications

• 1 year of experience in the automobile field with customer service background
• Ability to read, write, speak and understand English
• Valid driver’s license and insured vehicle
• Ability to perform manual labor such as standing for extended periods, lifting up to 25 lbs, bending and squatting
• Ability to drive a manual & automatic transmission
• Vision abilities required to properly identify small defects around and underneath vehicles

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform
• Perform additional duties as assigned

Job description

ACV Auctions is looking for an enthusiastic Inspector who loves cars to join our growing team. Inspectors are the face of ACV Auctions, performing inspections at dealerships, auctions, and off-lease locations to identify damage and mechanical issues and to explain findings clearly to clients.

You will partner with Territory Managers, travel regularly, compile detailed condition reports and cost estimates, and help the sales team with upsells.