Field Broadcast & IT Support Engineer

Turner Services Inc.; Washington (District of Columbia); On-site; USD 56,000 - 105,000; Full time

Benefits offered by this job

Health insurance coverage

Employee wellness program

Life and disability insurance

Retirement savings plan

Paid holidays and vacation

Job summary

Warner Bros. Discovery seeks an Associate Broadcast & IT Support to deliver timely field support in a fast-paced 24x7 environment. Travel and heavy equipment handling, including lifting up to 50 pounds, are required.

Role emphasizes troubleshooting broadcast and IT systems, coordination with vendors, and documentation of procedures; CDL Class B is required and a willingness to work varied shifts.

Qualifications

• Typically 1+ years in television, multimedia IT client service or broadcast maintenance.
• Troubleshoot and repair broadcast and computer equipment at board level.
• Familiar with basic server, networking topologies and Windows/Unix systems.
• Must obtain CDL Class B License.

Responsibilities

• Operate satellite truck and/or portable satellite, microwave and streaming gear to provide multi-path transmissions from outside broadcast locations.
• Perform 24x7x365 broadcast technical support including installation, maintenance and repair of streaming, audio and video equipment.
• Document quality standards, system anomalies and reference materials; log incidents/requests in ITSM.
• Coordinate installation with vendors and production teams; manage inventory with procurement.

Skills

Customer service

Communication

Field support

IT knowledge

Education

2-4 year technical degree in electronics or computer engineering

Tools

AutoCad

ITSM

MS Office

Visio

HTML

VB

C++

Scripting

Job description

Warner Bros. Discovery seeks an Associate Broadcast & IT Support to deliver timely field support in a fast-paced 24x7 environment. Travel and heavy equipment handling, including lifting up to 50 pounds, are required.

Role emphasizes troubleshooting broadcast and IT systems, coordination with vendors, and documentation of procedures; CDL Class B is required and a willingness to work varied shifts.