Field Brand Ambassador

Hard Yaka; Silver Spring, Northern (MD, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Major medical/Dental/Vision insurance

Life and Disability insurance

Vacation

9 Sick Days

11 Paid Holidays

401k with Employer Match

Parental Leave

Employee Assistance Program

Job summary

Viamericas is seeking a Field Brand Ambassador to support the assigned territory, growing business in line with company goals. You will visit agents, merchandise locations, and execute marketing initiatives to build brand awareness.

The role requires traveling extensively across the territory, engaging with agents, customers, and partners, and promoting core financial services. Flexibility for evenings/weekends is expected as campaigns demand.

Qualifications

• Fluent in English and Spanish; able to communicate clearly with clients and agents.
• Excellent presentation and communication skills; comfortable presenting to groups.
• Strong interpersonal skills and ability to collaborate with cross-functional teams.
• Self-motivated team player with a drive for success in field roles.
• Experience in money transfer industry is a plus.

Responsibilities

• Engage with agencies, customers, and consumers in a professional manner.
• Grow transaction volume and profitability in the assigned territory.
• Dress agent locations according to brand standards.
• Develop and participate in promotional programs.
• Set up in-store events and marketing initiatives at agent locations.
• Assist with promotional activities such as events, trade shows, and fairs.
• Educate agents on products and enrollment processes and participate in market research.

Skills

Bi-Lingual English/Spanish

Presentation skills

Verbal and written communication

Interpersonal skills

Team player

Tools

Excel

PowerPoint

Job description

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, integrity, empathy and creativity.

Job description:

The Field Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and territory volume increases. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives.

Reinforce and increase brand awareness, educate consumers and partners on brand attributes. Thoroughly understand our products and services to educate and train our agents.

Duties and Responsibilities:

• Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
• Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory.
• Dress agent locations according to brand standards.
• Participate in the development of promotional programs.
• Actively engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand.
• Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades.
• Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program.
• Collaborate with the Marketing Department in market research activities.
• Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry.
• Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track.
• Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth.
• Coordinate with and maintain open lines of communication with other departments.
• Work with the marketing department on other projects that may be implemented.
• Maintain and/or repair equipment, install software.
• Participate in credit and collection effort

Qualifications:

• Fluency in Microsoft Excel and PowerPoint.
• Bi-Lingual English/Spanish
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly motivated team player with a strong desire for success
• Experience in the money transfer industry is a plus

Working Conditions:

• This position will work remotely at agency locations, traveling 99% of the time around the assigned area.
• Must be willing to work flexible hours including evenings and weekends according to the needs of the business.
• Must wear a company branded shirt and wear professional attire all the time.

Benefits Include:

• Major medical/Dental/Vision insurance
• Life and Disability insurance
• Vacation
• 9 Sick Days
• 11 Paid Holidays
• 401k with Employer Match
• Parental Leave
• Employee Assistance Program

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.