Field Brand Ambassador

Viamericas; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Major medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Vacation

Sick days

Paid holidays

401k with match

Parental leave

Employee assistance program

Job summary

Viamericas is seeking a Field Brand Ambassador to support the assigned territory, drive business volume, and surpass goals. You will engage with agencies, customers, and consumers, promoting brand attributes while educating partners on our products and services.

Expected to travel extensively, work flexible hours, and dress in branded attire to represent the company. The role emphasizes strong communication, presentation skills, and the ability to work remotely across agency locations with 99%

Qualifications

• Fluency in English and Spanish is required.
• Strong presentation and communication skills are essential.
• Must be a motivated team player with a drive for success.
• Experience in the money transfer industry is a plus.

Responsibilities

• Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
• Grow the volume of transactions and increase profitability across assigned territory.
• Dress agent locations according to brand standards.
• Participate in development of promotional programs.
• Set up in-store promotional events and other marketing initiatives to promote the brand.
• Support marketing activities such as events, trade shows, and grass roots efforts.
• Assist with rewards program education and enrollment for end customers.
• Coordinate with Marketing on market research and report agency needs.
• Monitor market conditions and report competitive pricing and exchange rates.

Skills

Fluent English

Bilingual English/Spanish

Presentation skills

Verbal & written communication

Interpersonal skills

Team player

Education

Tools

Microsoft Excel

PowerPoint

Job description

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Job description:

The Field Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and territory volume increases. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives. Reinforce and increase brand awareness, educate consumer and partners on brand attributes. Thoroughly understand our products and services to educate and train our agents.

• Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
• Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory.
• Dress agent locations according to brand standards.
• Participate in the development of promotional programs.
• Actively engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand.
• Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades.
• Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program.
• Collaborate with the Marketing Department in market research activities.
• Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry.
• Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track.
• Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth.
• Coordinate with and maintain open lines of communication with other departments.
• Work with the marketing department on other projects that may be implemented.
• Maintain and/or repair equipment, install software.
• Participate in credit and collection effort
• Fluency in Microsoft Excel and PowerPoint.
• Bi-Lingual English/Spanish
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly motivated team player with a strong desire for success
• Experience in the money transfer industry is a plus
• This position will work remotely at agency locations, traveling 99% of the time around the assigned area.
• Must be willing to work flexible hours including evenings and weekends according to the needs of the business.
• Must wear a company branded shirt and wear professional attire all the time.
• Major medical/Dental/Vision insurance
• Life and Disability insurance
• Vacation
• 9 Sick Days
• 11 Paid Holidays
• 401k with Employer Match
• Parental Leave
• Employee Assistance Program

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.