Field & Bench IT Technician - Hands-On Career Growth

TSO IT LLC

Virginia Beach (VA)

Hybrid

USD 42,000 - 62,000

Full time

14 days+

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Job summary

Ntegra IT is seeking a motivated Field/Bench Technician in Virginia Beach, VA to assist with hardware deployment, system setup, troubleshooting, and proactive maintenance for business clients. Training and certification support are provided to help you grow in a hands‑on MSP environment.

The role offers both onsite and remote work opportunities, with mentoring from senior engineers and pathways to professional certifications.

Qualifications

Experience building, configuring, and repairing computers.
Strong customer service mindset and professional communication.
Ability to explain technical issues to non‑technical users.
Organized, detail‑oriented, and able to manage changing priorities.
Self‑motivated and capable of working independently when required.

Responsibilities

Assist with onsite delivery, installation, and configuration of workstations, servers, and networking equipment.
Perform hardware setup, upgrades, and repairs in bench and field environments.
Troubleshoot hardware, software, and network issues for business clients.
Provide basic end‑user support and help resolve workstation and device issues.
Perform proactive maintenance on systems, operating systems, and hardware.
Assist senior engineers with support tickets, deployments, and infrastructure projects.
Document solutions and procedures within the knowledge base and documentation systems.
Maintain and update client network documentation.
Assist with special projects and technology rollouts.
Maintain high standards of professionalism and customer service.