Field Battery Technician — On‑Site Troubleshooter (Travel)

The Raymond Corporation; Phoenix (AZ); On-site; USD 32,000 - 68,000; Full time

Job summary

Raymond West is seeking a Field Battery Technician to join our Service team. The role includes planning and coordinating installation work, investigating customer reports of equipment problems, and resolving issues to prevent future service difficulties.

Based in the field, you will travel daily to customer sites within assigned territories, inspect batteries, replace parts, service chargers, and provide on-site technical assistance to keep equipment operating at peak performance.

Qualifications

• High school diploma or equivalent is required.
• 2 years breakdown or equivalent service experience preferred.

Responsibilities

• Travel to customer sites to evaluate, diagnose, and repair equipment.
• Inspect and replace defective parts; service batteries.
• Install equipment at customer facilities and ensure proper operation.
• Provide on-site technical assistance and troubleshoot chargers.
• Maintain performance reports and communicate with customers.

Skills

Communication skills

Time management

MS Office

Read safety docs

Public speaking

Interpersonal skills

Off-hours availability

Customer service

Mechanical aptitude

Hand tools

Power tools

English literacy

Basic math

Travel willingness

Forklift operation

Overnight travel

Driver's license

Electrical basics

Read schematics

Problem solving

Self-motivation

Education

High school diploma or equivalent

2 years breakdown experience

Job description

Raymond West is seeking a Field Battery Technician to join our Service team. The role includes planning and coordinating installation work, investigating customer reports of equipment problems, and resolving issues to prevent future service difficulties.

Based in the field, you will travel daily to customer sites within assigned territories, inspect batteries, replace parts, service chargers, and provide on-site technical assistance to keep equipment operating at peak performance.