Field Battery Technician: On‑Site Install & Repairs

Raymond West Group; Cypress (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holiday pay

Flexible spending accounts

Life insurance

Job summary

Raymond West is seeking a dynamic Field Battery Technician to join our Service team. The role involves planning and coordinating activities to install equipment, investigate customer reports of issues, and prevent future service problems.

You will travel to customer sites to diagnose, repair, and install batteries, and support the customer with on-site technical expertise. Responsibilities include removing and inspecting battery components, replacing defective parts, and maintaining service

Qualifications

• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and similar software.
• Ability to read and interpret safety rules and manuals.
• Must be able to travel to customer sites and operate a forklift.
• Basic mechanical aptitude and electrical understanding.
• Experience with field service and customer interaction.

Responsibilities

• Travels to customer sites to diagnose and repair equipment.
• Removes and inspects parts to detect defects and replaces as needed.
• Installs and tests equipment to ensure full functionality at customer sites.
• Maintains records of service reports and communications with customers.
• Provides on-site technical assistance and avoids future issues by proactive planning.

Skills

Communication skills

Time management

Microsoft Office

Reading safety manuals

Public speaking to customers

Team collaboration

Travel readiness

Forklift operation

Electrical basics

Diagnostic reasoning

Education

High school diploma or equivalent

2 years breakdown/service experience

Tools

Hand & power tools

Job description

Raymond West is seeking a dynamic Field Battery Technician to join our Service team. The role involves planning and coordinating activities to install equipment, investigate customer reports of issues, and prevent future service problems.

You will travel to customer sites to diagnose, repair, and install batteries, and support the customer with on-site technical expertise. Responsibilities include removing and inspecting battery components, replacing defective parts, and maintaining service