Field Battery Technician - Houston

The Raymond Corporation; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

The Raymond Corporation is seeking a Battery Service Technician to maintain, service and support batteries and equipment at customer sites. The role involves traveling to customer locations, diagnosing issues, performing repairs and preventive maintenance, and ensuring safe, efficient operations.

Candidates should have strong mechanical aptitude, the ability to read schematics and manuals, and a valid driving record.

Qualifications

• Good mechanical aptitude and basic knowledge of industrial electricity.
• Ability to read schematics, diagrams, operation manuals and manufacturer specifications; follow instructions.
• Must maintain an acceptable driving record; willing to work overtime or weekends; may be on 24/7 call.

Responsibilities

• Pickup and deliver batteries and chargers, install new batteries, chargers and related equipment.
• Travel to customer site, diagnose, troubleshoot and repair battery equipment per guidelines.
• Perform preventive maintenance on assigned equipment at the customer's facility.
• Complete all required paperwork and time records following MobileTech procedures.
• Account for all parts, materials, tools and consumables used.
• Drive and work safely according to safety policies.
• Develop positive working relationships with customers and coworkers.
• Keep the van clean and fully stocked at all times.
• Maintain uniforms and professional appearance.
• Report accidents, injuries, safety violations and unsafe conditions promptly.
• Maintain personal tools as directed by supervisor.
• Follow all company policies and procedures (OSHA, DOT Hazmat, warranty, safety, environmental).
• Work with all departments to insure quality of customer service.

Skills

Mechanical aptitude

Customer relations

Reading schematics

Job description

Job Description

Position Title: BATTERY SERVICE TECHNICIAN

Reports to: Service Manager

Position Summary:

Maintain, service and support specific batteries and equipment, at the customer location in a timely and cost-effective manner so that customer requirements are met.

Principle Duties and Responsibilities:

1. Pick-up and deliver batteries and chargers, install new batteries, chargers and related equipment.
2. Travel to customer site, diagnose, trouble-shoot and repair customer's battery equipment in accordance with established guidelines and procedures, maintaining positive customer relations.
3. Perform preventive maintenance on assigned equipment according to schedule, established procedures and cost guidelines at customer's facility.
4. Complete all required paperwork and time records accurately and completely follow MobileTech Procedures as directed by management.
5. Account for all parts, materials, tools and consumables used as required.
6. Drive and work safely in accordance with company and/or customer safety policies procedures.
7. Develop and maintain positive, effective working relationship with customers and co-workers.
8. Keep van clean, serviceable and in fully-stocked condition at all times.
9. Maintain the van's interior equipment, storage devices, service manuals and related documents.
10. Attend meeting, training classes and other company activities as required.
11. Maintain uniforms in order to look neat and professional at all times.
12. Report all accidents, injuries, safety violations and unsafe working conditions immediately.
13. Keep an adequate set of personal tools as required by supervisor at all times.
14. Various additional responsibilities as assigned by management.
15. Follow all company policies and procedures; such as, OSHA, DOT Hazmat, warranty, safety, and environmental
16. Work with all departments and employees to insure quality of customer service.

Special Skills Needed:

Good mechanical aptitude and ability, basic knowledge of industrial electricity and good customer relations skills. Self-starter and creative problem solver. Ability to read schematics, diagrams, operations manuals, manufacturer's specifications and follow instructions. Must maintain acceptable driving record. Must be willing to work overtime or weekends. May be on 24/7 call.