Shop/Field Technician

Motive Energy Inc.; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading energy solutions company is seeking a Shop/Field Technician in Reno, NV, to perform regular maintenance on industrial batteries. The ideal candidate will have 1-3 years of relevant experience, a strong commitment to safety, and the ability to build customer relationships. Responsibilities include battery inspections, operating service vehicles, and ensuring compliance with company policies. This role offers opportunities for growth in a dynamic field service environment.

Qualifications

• 1-3 years of experience in the battery industry or related field service.
• Prior sales or customer service experience is strongly preferred.

Responsibilities

• Perform regularly scheduled maintenance of industrial batteries.
• Conduct battery inspections and installations.
• Communicate with customer contacts and ensure safety compliance.

Skills

Detail-oriented

Troubleshooting skills

Analytical and critical thinking

Solid organizational skills

Ability to prioritize work

Ability to read documents

Job description

Purpose and Scope

The Shop/Field Technician is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site and in the shop.

Responsibilities

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.