Field-Based Senior Care Navigator

Humana; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

Humana is seeking a Senior Care Coordinator to evaluate member needs and guide families toward appropriate resources for care and wellbeing. You will mentor team members, monitor care plans, and support audits and onboarding processes.

Responsibilities include documenting in the clinical system, coordinating services, and visiting Medicaid members in homes or care facilities; extensive local travel (75-90%) is required. A strong healthcare background is essential.

Qualifications

• Bachelor’s degree in social sciences or related field.
• Licensed or eligible licensure in healthcare (LPN, LPC, LSW).
• Experience with Medicare/Medicaid and long-term care settings recommended.

Responsibilities

• Mentor and support team; provide coaching and training.
• Document in clinical system and generate daily reports.
• Monitor field visits and audit processes; assist onboarding.
• Coordinate services and evaluate care plans against member goals.
• Support field staff and escalate issues to management.

Skills

Communication skills

Interpersonal skills

Microsoft Word

Excel

Outlook

Education

Bachelor's degree in social sciences or related field

Unrestricted LPN license (Illinois)

Licensed Professional Counselor (LPC)

Licensed Social Worker (LSW)

Master's degree (preferred)

Tools

Electronic medical records

Job description

Humana is seeking a Senior Care Coordinator to evaluate member needs and guide families toward appropriate resources for care and wellbeing. You will mentor team members, monitor care plans, and support audits and onboarding processes.

Responsibilities include documenting in the clinical system, coordinating services, and visiting Medicaid members in homes or care facilities; extensive local travel (75-90%) is required. A strong healthcare background is essential.