Field-Based Self-Storage Customer Service Manager

Publicstorage; Southfield (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations, working independently to assess customer storage needs and propose solutions, including packing and moving supplies. You will perform daily unit inspections, maintain inventory, and ensure units are ready to rent.

You will also handle cash drawer audits, deposits, and reminder calls to keep payments current, while providing excellent service.

Qualifications

• Experience in customer service centered sales environments (retail, restaurant, fast food, or similar).

Responsibilities

• Assess customer storage needs and propose options.
• Sell packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness.
• Audit cash drawers and make bank deposits.
• Keep customers current with payments and make reminder calls; travel between locations using own vehicle.

Skills

Customer service

Sales experience

Job description

Public Storage is seeking a Property Manager to operate across multiple locations, working independently to assess customer storage needs and propose solutions, including packing and moving supplies. You will perform daily unit inspections, maintain inventory, and ensure units are ready to rent.

You will also handle cash drawer audits, deposits, and reminder calls to keep payments current, while providing excellent service.