Field-Based Customer Service Manager - Self Storage

Public Storage; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking Property Managers who can work independently at multiple locations, moving between indoor and outdoor settings to assess storage needs and recommend packing supplies. Daily duties include inspecting units to ensure inventory and readiness to rent.

Additional responsibilities include auditing cash drawers and processing deposits, assisting customers with payments, and making reminder or collection calls when required.

Qualifications

• Successful candidates come from customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and collect as needed.
• Work independently at multiple locations and travel between sites.

Skills

Customer service

Sales

Retail experience

Job description

Public Storage is seeking Property Managers who can work independently at multiple locations, moving between indoor and outdoor settings to assess storage needs and recommend packing supplies. Daily duties include inspecting units to ensure inventory and readiness to rent.

Additional responsibilities include auditing cash drawers and processing deposits, assisting customers with payments, and making reminder or collection calls when required.