Field-Based Self-Storage Customer Experience Manager

Publicstorage; Millersville (TN); On-site; USD 36,000 - 56,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager to work across multiple locations within our portfolio. You will assess storage needs, advise customers, and upsell packing and moving supplies while maintaining facility standards.

Daily duties include unit inspections, cash handling, bank deposits, and helping customers with payments—conducting reminders and collections when required. A valid driver’s license and own vehicle are needed for travel between sites.

Qualifications

• Experience in customer service centered sales environments.
• Ability to upsell packing and moving supplies to customers.
• Strong communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily storage unit inspections to ensure inventory and readiness.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help customers stay current with payments; make reminder and collection calls when required.

Skills

Customer service

Sales

Retail experience

Job description

Public Storage is seeking a proactive Property Manager to work across multiple locations within our portfolio. You will assess storage needs, advise customers, and upsell packing and moving supplies while maintaining facility standards.

Daily duties include unit inspections, cash handling, bank deposits, and helping customers with payments—conducting reminders and collections when required. A valid driver’s license and own vehicle are needed for travel between sites.