Field-Based RN Case Manager — Care Coordination Pro

CVS Health; Richmond (VA); Hybrid; USD 61,000 - 130,000; Full time

Job summary

CVS Health is seeking a compassionate Registered Nurse Case Manager to join our field-based team serving Tidewater, Newport News, Hampton, and Williamsburg areas in Virginia. This role blends in-person visits with telephonic outreach to deliver coordinated, patient-centered care.

Responsibilities include comprehensive assessments, care planning, care coordination, and referrals to resources. Travel up to 75% with a Monday–Friday schedule and opportunities for a CVS Health bonus program.

Qualifications

• Active, unrestricted RN license in Virginia.
• Willingness to travel up to 75% with mileage reimbursement.
• 3+ years of clinical nursing experience (medical-surgical, acute, behavioral health).
• Strong communication, organization, and critical-thinking skills.
• Comfort working with multiple systems and documentation platforms.

Responsibilities

• Conduct comprehensive assessments (telephonic and face-to-face) to evaluate members' medical, behavioral, and social needs.
• Develop and implement personalized care plans promoting short- and long-term wellness.
• Coordinate care across providers and services for a seamless member experience.
• Identify risks and gaps in care using clinical data and insights.
• Support members with complex conditions using a holistic, whole-person approach.
• Facilitate referrals to clinical and community resources.
• Participate in case conferences with multidisciplinary teams to optimize care.
• Review claims history and benefit eligibility to inform care planning.
• Engage members to build trust and encourage participation in their care.

Skills

RN license current

Travel up to 75%

3+ years nursing experience

Strong communication

Tech/d documentation proficiency

Education

Associate Degree in Nursing

BSN preferred

Job description

CVS Health is seeking a compassionate Registered Nurse Case Manager to join our field-based team serving Tidewater, Newport News, Hampton, and Williamsburg areas in Virginia. This role blends in-person visits with telephonic outreach to deliver coordinated, patient-centered care.

Responsibilities include comprehensive assessments, care planning, care coordination, and referrals to resources. Travel up to 75% with a Monday–Friday schedule and opportunities for a CVS Health bonus program.