Field-Based RN Case Manager – Coordinated Care in VA

CVS Health; Williamsburg (VA); On-site; USD 61,000 - 130,000; Full time

Job summary

CVS Health is seeking a Registered Nurse Case Manager for a field-based role in Tidewater VA. You will conduct assessments, develop care plans, and coordinate services across providers to deliver patient-centered care.

This full-time position requires 3+ years of clinical nursing experience, Virginia RN licensure, and willingness to travel up to 75%. Strong communication and tech proficiency are essential for success.

Qualifications

• Active, unrestricted RN license in Virginia.
• Residence in Tidewater, Newport News, Hampton and Williamsburg Virginia areas.
• Must possess reliable transportation and be willing and able to travel up to 75% of the time.
• 3+ years of clinical nursing experience (e.g., medical-surgical, acute care, or behavioral health).
• Strong communication, organization, and critical-thinking skills.
• Comfort working with technology, including multiple systems and documentation platforms.

Responsibilities

• Conduct comprehensive assessments (telephonic and face-to-face) to evaluate members' medical, behavioral, and social needs.
• Develop and implement personalized care plans that promote both short- and long-term wellness.
• Coordinate care across providers, programs, and services to ensure a seamless experience for members.
• Use clinical expertise and data insights to identify risks, gaps in care, and opportunities for intervention.
• Support members with complex or multiple conditions by applying a holistic, whole-person approach.
• Facilitate referrals to appropriate clinical and community resources.
• Participate in case conferences and collaborate with multidisciplinary teams to optimize care strategies.
• Review claims history and benefit eligibility to inform care planning.
• Engage members using strong interviewing skills to build trust and encourage active participation in their care. Ensure all case management activities comply with regulatory and organizational guidelines.

Skills

RN license

Travel up to 75%

Clinical nursing experience (3+ years)

Strong communication

Technology proficiency

Bilingual (English/Spanish)

Education

Associate Degree in Nursing

BSN (preferred)

Job description

CVS Health is seeking a Registered Nurse Case Manager for a field-based role in Tidewater VA. You will conduct assessments, develop care plans, and coordinate services across providers to deliver patient-centered care.

This full-time position requires 3+ years of clinical nursing experience, Virginia RN licensure, and willingness to travel up to 75%. Strong communication and tech proficiency are essential for success.