Field-Based Referral Partnerships Lead

Kind Behavioral Health; North Carolina; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Kind Behavioral Health in North Carolina seeks a Community & Outreach Representative to build and maintain referral-partner relationships with pediatricians, schools, therapists, and diagnostic teams. You will start conversations, visit partners in person, and leave teams with a strong impression of KBH and its unique commitment to quality ABA care.

Reporting to the Chief Business Development Officer, you will spend about 50–60% of time in the field, coordinate outreach strategies, and partner

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field required.
• 1 year experience in outreach, business development, or field sales (internship, part-time, or project-based acceptable) required.
• Comfortable initiating in-person cold-outreach relationship building (e.g., walking into a new referral source's office unannounced) required.
• Basic proficiency or willingness to learn CRM software, email platforms, and data tracking tools required.
• Strong written and verbal communication skills; ability to engage professionally with partners and internal teams required.
• 1-2 years Field-based sales, business development, or referral-based outreach experience preferred.
• Familiarity with healthcare or behavioral health environments preferred.
• Experience with HubSpot or similar CRM; social media outreach; event coordination preferred.

Responsibilities

• Own referral partner relationships end to end through in-person visits, email, phone, and fax.
• Conduct frequent in-person visits across the full partner base, coordinating with KBH teams.
• Coordinate with intake on outreach lists and service availability communications.
• Escalate partner communications to scale as needed.
• Engage partners via LinkedIn, Facebook, and Instagram to reinforce relationships.
• Identify and pursue new referral partner contacts through networking and LinkedIn.

Skills

CRM familiarity

Communication skills

Cold outreach

Field sales experience

Education

Bachelor's degree in Marketing/Business/Communications

Tools

HubSpot

CRM platforms

Job description

Kind Behavioral Health in North Carolina seeks a Community & Outreach Representative to build and maintain referral-partner relationships with pediatricians, schools, therapists, and diagnostic teams. You will start conversations, visit partners in person, and leave teams with a strong impression of KBH and its unique commitment to quality ABA care.

Reporting to the Chief Business Development Officer, you will spend about 50–60% of time in the field, coordinate outreach strategies, and partner