Field-Based Provider Relations Growth Partner

Augusta Health; Fishersville (VA); On-site; USD 58,000 - 88,000; Full time

Benefits offered by this job

Generous paid time off

Competitive Pay

Retirement Plan

Medical, Dental, and Vision Benefits

Free onsite parking

Job summary

Augusta Health is seeking a Provider Relations Specialist to strengthen referral relationships and promote our physicians, programs, and services across the service area. The role involves frequent field activity and collaboration with AMG, hospitals, and community partners.

The ideal candidate has a healthcare-focused degree and 3-5 years in provider relations or related roles, with strong communication and travel readiness to cover the local market.

Qualifications

• Bachelor's degree in healthcare administration, business, marketing, sales, or a related healthcare field.
• 3-5 years of provider relations, healthcare, business development, physician liaison, or related role.
• Strong knowledge of healthcare delivery systems, referral processes, and provider practice operations.
• Excellent interpersonal, communication, and relationship-building skills.
• Proficiency in Microsoft Office.
• Ability to analyze problems and develop alternate solutions.
• Ability to work independently, manage multiple priorities, and travel within the service area.
• Build and maintain strong, trusted relationships with referring providers, service line leaders and community stakeholders in assigned markets.
• Collaborate closely with providers, service line leaders, marketing, and operations teams to align outreach activities with organizational priorities and referral workflows and access strategies.
• Conduct regular outreach, practice visits, and relationship-building activities to support referral growth and retention.
• Serve as a primary point of contact for provider inquiries related to referrals, access, services, and clinical programs.
• Identify, troubleshoot, and help resolve challenges related to referrals, scheduling, access, and care coordination in partnership with internal teams.
• Support strategic growth initiatives by identifying referral opportunities, service gaps, competitive insights and market trends.
• Track provider interactions, referral patterns, and outreach activities.
• Analyze referral data, provider feedback and market intelligence to identify opportunities for improvement and growth.
• Prepare reports and insights to inform leadership and guide strategy.
• Represent the organization professionally in all interactions.

Responsibilities

• Build and strengthen relationships with referring providers and healthcare organizations in the service area.
• Promote Augusta Health's specialists, programs, and services while addressing barriers to referral access and care coordination.
• Engage directly with providers and healthcare organizations 70-80% of the time in field-based activities.
• Act as a liaison between Augusta Health Medical Group, non-AMG providers, hospitals and community partners.
• Support growth initiatives by identifying referral opportunities, service gaps and market trends.
• Track interactions, referral patterns and outreach activities to inform leadership.

Skills

Interpersonal skills

Relationship-building

Travel readiness

Analytical thinking

Communication

Education

Bachelor's degree in healthcare administration, business, marketing, sales, or related healthcare field

Tools

Microsoft Office

Job description

Augusta Health is seeking a Provider Relations Specialist to strengthen referral relationships and promote our physicians, programs, and services across the service area. The role involves frequent field activity and collaboration with AMG, hospitals, and community partners.

The ideal candidate has a healthcare-focused degree and 3-5 years in provider relations or related roles, with strong communication and travel readiness to cover the local market.