Field-Based Neighbourhood Officer - Housing & Community

Together Housing

Virginia

Hybrid

USD 40,000 - 49,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

27 days holiday

Hybrid working

LGPS pension

Flexible working

Job summary

Together Housing is seeking a Neighbourhood Officer to manage a patch of properties across Upper Calder Valley. This field-based role combines community-based working with in-office collaboration to deliver high-quality tenancy management services and strong customer support.

You will work with residents, partners and stakeholders to resolve issues, support tenancy sustainment, and help build resilient communities.

Qualifications

Experience in housing/lettings, ideally social housing.
Strong face-to-face customer service and ability to handle sensitive information.
Full UK driving licence and access to a car.

Responsibilities

Address anti-social behaviour (ASB), manage lettings and property exchanges, oversee repairs, handle rent management, and safeguard.
Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals.
Advise residents on housing issues, including legal rights and tenancy responsibilities; conduct property viewings and manage lettings; enforce tenancy conditions for property and garden maintenance.
Manage neighbourhood and remote work with office days for team collaboration, meetings and training; support schedule management.