Field-Based Enhanced Care Coordinator Lead

Pacific Health Group; California, Northern (MO, KY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly stipend

Mileage reimbursement

PTO + paid sick time

11 paid holidays

Volunteer hours

Employer-paid medical benefits (90% -e

401(k) with company match

Quarterly in-person team events

Job summary

Pacific Health Group is seeking a Lead Care Coordinator for field-based community support in California. You will guide members through comprehensive care plans, coordinating medical, behavioral health, and social services to address housing, food access, transportation, and other needs.

The role emphasizes building trust through regular in-person visits, achieving timely documentation, and maintaining strong relationships with local community organizations.

Qualifications

• Residency: Must reside in hiring county.
• Experience: 3–5 years in case management, social services, or healthcare (preferred).
• Experience with: Medi-Cal, CalAIM, or Enhanced Care Management (preferred).
• Working knowledge of healthcare systems and community resources is a plus.
• Excellent communication, organization, and time management skills.
• Proficiency with documentation systems and technology.
• Ability to effectively communicate both written and verbally.

Responsibilities

• Manage a caseload of approximately 60–70 members.
• Conduct 3–5 in-person visits per day (homes, shelters, community settings).
• Spend 60–70% of your time in the field.
• Travel locally within hiring county (mileage reimbursed).
• Coordinate care across medical, behavioral health, and community services.
• Document in real-time or by end of day using internal systems.

Skills

Communication skills

Organization

Time management

Documentation systems

Verbal communication

Job description

Pacific Health Group is seeking a Lead Care Coordinator for field-based community support in California. You will guide members through comprehensive care plans, coordinating medical, behavioral health, and social services to address housing, food access, transportation, and other needs.

The role emphasizes building trust through regular in-person visits, achieving timely documentation, and maintaining strong relationships with local community organizations.