Field-Based Energy Efficiency Account Specialist

ICF Olson; Louisiana (MO); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Flexible work arrangements

Work-life balance

Employee wellbeing programs

Donation matching

Volunteer opportunities

Education reimbursement

Retirement planning

401k matching

Mentorship programs

LinkedIn Learning access

Job summary

ICF Olson in Monroe, LA is seeking a Residential Account Specialist - Home Performance to support residential utility programs and manage relationships with local trade allies. This field-based role includes travel within Louisiana and collaboration with ICF’s implementation team to deliver energy efficiency and bill savings.

You will review projects, provide QA/QC, coach trade partners, and help generate reports using MS Office and industry tools.

Qualifications

• Bachelor's Degree (candidates can substitute one year of experience for each year of education)
• 2+ years of professional work experience; preferably in utilities, energy efficiency, construction or trades
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Responsibilities

• Reviewing and approving projects submitted by participating trade allies.
• Perform desktop and field QA/QC to validate technical project data for weekly processing, ensuring compliance with requirements and process controls.
• Coach and train Trade Allies and internal support team members on best practices, audit resolutions, and technical subject matter.
• Support the reporting team to assemble and provide reports, presentations and database management using many MS Office programs along with industry-specific software tools.
• Build and maintain in-person relationships with Louisiana Trade Allies, local/state efficiency non-profit programs, sub-contractors, and industry associations.
• There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings.
• Stay informed on local, state and federal energy efficiency programs and evaluate how these programs can benefit current offerings.
• Stay informed on industry news, updates, and trends.

Skills

Account management

Trade ally network management

Communication skills

Technical reporting

Education

Bachelor's Degree

Job description

ICF Olson in Monroe, LA is seeking a Residential Account Specialist - Home Performance to support residential utility programs and manage relationships with local trade allies. This field-based role includes travel within Louisiana and collaboration with ICF’s implementation team to deliver energy efficiency and bill savings.

You will review projects, provide QA/QC, coach trade partners, and help generate reports using MS Office and industry tools.