Field-Based Customer Relations & Floral Sales Pro

Floral Image Pty Ltd.; Phoenix (AZ); Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Company-provided branded vehicle

Company laptop

Company cell phone

Comprehensive training

Job summary

Floral Image North America (FINA) is hiring a Customer Service Representative to drive new business and support existing customers in the field. This full-time role is based remotely with 100% territory travel from Phoenix, AZ.

You will build relationships, deliver product demonstrations, and provide personalized recommendations while traveling within your territory. A high school diploma and strong communication skills are required, plus a valid driver's license.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience preferred.
• Valid driver’s license with a clean driving record.
• Willingness to travel across assigned territory.
• Excellent communication and presentation skills.
• Self-starter with a professional attitude.

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Build and maintain long-term, trusted relationships.
• Conduct regular check-ins to assess satisfaction and resolve concerns.
• Provide personalized product recommendations to enhance customer experience.
• Deliver engaging product presentations and demonstrations.
• Research market trends, competitors, and customer preferences.
• Attend company training, trade shows, and industry events.

Skills

Customer relationship management

Communication skills

Self-motivation

Negotiation

Time management

Education

High School Diploma or GED

Job description

Floral Image North America (FINA) is hiring a Customer Service Representative to drive new business and support existing customers in the field. This full-time role is based remotely with 100% territory travel from Phoenix, AZ.

You will build relationships, deliver product demonstrations, and provide personalized recommendations while traveling within your territory. A high school diploma and strong communication skills are required, plus a valid driver's license.