Field-Based Construction Equipment Sales Rep

JCB North America; Murfreesboro (TN); On-site; USD 45,000 - 70,000; Full time

Job summary

TriStar JCB in Murfreesboro, Tennessee, is seeking an Outside Sales Representative to grow machine sales and deliver exceptional customer service. This field-based role serves as the primary liaison between TriStar JCB and customers, promoting products and services while developing lasting relationships.

The ideal candidate has at least 2 years of sales experience in equipment, strong communication skills, and the ability to manage multiple priorities.

Qualifications

• At least 2 years of inside/outside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.
• Strong customer service skills and a customer-centric approach
• Excellent communication skills, both verbal and written
• Ability to multitask, prioritize, and manage time effectively
• Proficient in using CRM software and MS Office Suite
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Familiarity with commercial and consumer finance
• Motivated/self-starter

Responsibilities

• The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
• This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
• Respond to sales inquiries via phone, in person, and through email
• Make outbound customer visits to prospective and existing customers
• Identify customer needs and recommend appropriate equipment solutions
• Provide detailed product information, including features, benefits, and pricing
• Prepare and process sales orders accurately and efficiently
• Follow up on quotes and leads to convert them into sales
• Coordinate with the operations team to ensure timely delivery of equipment
• Build and maintain strong relationships with new and existing customers
• Handle customer complaints and concerns with professionalism and elevate issues when necessary
• Ensure high levels of customer satisfaction through excellent service
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Provide regular sales updates to management
• Stay updated on product knowledge and industry trends

Skills

Sales experience

Customer service

Communication skills

Time management

CRM software

Attention to detail

Independent and team work

Finance knowledge

Motivated/self-starter

Industry knowledge

Tools

CRM software

MS Office Suite

Job description

TriStar JCB in Murfreesboro, Tennessee, is seeking an Outside Sales Representative to grow machine sales and deliver exceptional customer service. This field-based role serves as the primary liaison between TriStar JCB and customers, promoting products and services while developing lasting relationships.

The ideal candidate has at least 2 years of sales experience in equipment, strong communication skills, and the ability to manage multiple priorities.