Field-Based Community Resource Navigator II

Centene Corporation; North Carolina; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Remote, hybrid, field or office work S

Job summary

Centene Corporation is seeking a field-based outreach role in North Carolina to connect members with community and care resources. You will support the care team with outreach, health education, and assessments during home visits or community engagements.

The role requires a high school diploma or GED and 1–2 years of related experience, with a pay range of $17.84 to $28.02 per hour. Regular hours are Monday–Friday, 8:00 AM–5:00 PM, with occasional evenings and weekends.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.
• Pay Range: $17.84 - $28.02 per hour.

Responsibilities

• Provides support to members to connect them to known community and care resources in a cost-effective manner.
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services.
• Serves as support for members on community and care resource inquiries and opportunities available to members.
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection.
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements.
• Provide assistance to the clinical team of nurses and social workers.
• Conduct non-clinical general health assessments to refer members to appropriate care/services and gather information for medical providers.
• Conduct non-medical assessments such as home safety and transportation to refer to appropriate care/services.
• Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach.
• May make visits to individual homes and/or community organizations.
• Working Knowledge of Social Determinants of Health (SDOH) barriers.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Community outreach

Home visits

Communication skills

Customer service

Assessment skills

Field-based work

Computer literacy

Education

High School diploma or GED

Job description

Centene Corporation is seeking a field-based outreach role in North Carolina to connect members with community and care resources. You will support the care team with outreach, health education, and assessments during home visits or community engagements.

The role requires a high school diploma or GED and 1–2 years of related experience, with a pay range of $17.84 to $28.02 per hour. Regular hours are Monday–Friday, 8:00 AM–5:00 PM, with occasional evenings and weekends.