Field-Based Community Health Advocate

UnitedHealth Group; Oklahoma City (OK); Hybrid; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group's Optum division is seeking a Field Based Community Health Worker in Oklahoma City. The role centers on engaging members in homes and communities, educating them about programs and benefits, and coordinating visits to ensure timely access to care.

This full-time, home-based field position requires travel within Oklahoma, strong organizational skills, and proficiency with Windows and Excel. The commitment is to equitable care and improved health outcomes.

Qualifications

• 3+ years of experience working within a community health setting or community outreach experience.
• 2+ years of professional experience working with diverse multi-ethnic and socioeconomic populations.
• 1+ years of field-based experience.
• Intermediate level of computer experience with the ability to navigate a Windows Environment, especially Microsoft Excel.

Responsibilities

• Engage members at their residential homes, senior living apartments, long term care facilities, or within assisted living communities.
• Provide member education regarding programs and their benefit plan offerings.
• Coordinate and schedule members for appropriate clinical service visits, ensuring timely access to care.
• Build members' trust and foster their relationship with Optum health care providers.
• Actively engage with the member to remove any obstacles hindering or preventing them from utilizing their health plan benefits.
• Proactively address any challenges the member may encounter in the future to improve their experience and increase their utilization of benefits and provider engagement, elevate concerns and barriers as appropriate in support of the member.
• Attempt to complete members' appropriate assessments, identify other health plan needs and provide community Resources.
• May complete the Bone density screening-Osteoporosis Management in Women who had a fracture (OMW) for members as appropriate.
• Utilize internal electronic medical record system to document member engagement attempts and ensure improved coding accuracy.
• Plan routes for best time management of schedule and travel time/distance to optimize engagement of identified members.
• Utilize scheduling tools to schedule members for various types of visits; ultimately resulting in an increased Stars gap closure and reducing medical expenses.
• Performs other duties as assigned

Skills

Community health experience

Field-based experience

Education

High School Diploma/GED

Tools

Microsoft Excel

Job description

UnitedHealth Group's Optum division is seeking a Field Based Community Health Worker in Oklahoma City. The role centers on engaging members in homes and communities, educating them about programs and benefits, and coordinating visits to ensure timely access to care.

This full-time, home-based field position requires travel within Oklahoma, strong organizational skills, and proficiency with Windows and Excel. The commitment is to equitable care and improved health outcomes.