Field-Based Community Growth Manager

Optimum; Bethpage (NY); On-site; USD 59,000 - 96,000; Full time

Job summary

Optimum in Bethpage, NY is seeking a Community Account Manager to grow and manage a portfolio of multi-dwelling unit properties, driving recurring revenue and upsells. You will partner with leasing staff, conduct site visits, educate staff on products, and manage relationships while coordinating with internal teams to ensure on-time service and renewals.

The role requires 5+ years of related experience, travel up to 75%, and strong Excel and Salesforce skills.

Qualifications

• Minimum 5+ years related experience.
• Willingness to travel up to 75%.
• Strong communication and relationship-management skills.
• Proficient in Excel and Microsoft Office Suite.
• Experience in business development and new customer acquisition.
• Proficient with Salesforce and CRM platforms.

Responsibilities

• Achieve monthly sales, revenue quotas and KPIs.
• Coordinate marketing events and build relationships with leasing staff, HOA, and sales.
• Conduct site visits with property staff and update sales collateral.
• Schedule quarterly/semi-annual reviews with property staff.
• Liaise between property management and internal ops to address service issues.
• Track and report sales, events, visits, and escalations.
• Onboard new customers and coordinate with bulk property management.
• Perform other duties as assigned.

Skills

5+ years exp

75% travel

Excel & Office

Salesforce CRM

New business dev

Self-motivated

Driver's license

Communication

Relationship mgmt

Windows OS

Tools

Salesforce

Sales order entry

Windows OS

Job description

Optimum in Bethpage, NY is seeking a Community Account Manager to grow and manage a portfolio of multi-dwelling unit properties, driving recurring revenue and upsells. You will partner with leasing staff, conduct site visits, educate staff on products, and manage relationships while coordinating with internal teams to ensure on-time service and renewals.

The role requires 5+ years of related experience, travel up to 75%, and strong Excel and Salesforce skills.