Field-Based Community & Family Support Navigator

Pacific Health Group; Santa Rosa (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Pacific Health Group is seeking a Client and Family Support Specialist in Santa Rosa, CA. This in-person role focuses on navigating health and social services, educating families, and connecting clients with resources, housing, food security, and employment supports.

The position requires at least a high school diploma, 2 years in community health, and fluency in Spanish. Travel within Sonoma County is expected; a CA driver’s license is required, and a compassionate, patient, and culturally

Qualifications

• Minimum education: high school diploma or equivalent; associate's or bachelor's degree preferred
• Minimum of 2 years of experience in community health, social services, or related field
• Shared lived experience of program families is highly prioritized
• Knowledge of behavioral health systems, local resources, and social determinants of health
• Strong communication, cultural competency, and interpersonal skills
• Ability to engage clients and families effectively and provide supportive services
• Organizational skills to manage caseloads and documentation
• Proficiency with technology for case documentation and communication
• Willingness to travel locally within the community
• Valid California Driver's License and reliable transportation
• Fluent in Spanish

Responsibilities

• Provide services in the community, at FSP sites, and at the PHG Santa Rosa Office
• Act as an empathetic guide and non-clinical mentor to help clients and families navigate health and social services systems
• Facilitate educational workshops and weekly drop-in Resource Clinics
• Collaborate with FSP teams, clients, and their support networks
• Travel locally within Sonoma County to meet members and community partners

Skills

Empathy

Communication

Interpersonal skills

Cultural competency

Engagement

Organization

Tech proficiency

Spanish

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

EHR system

Job description

Pacific Health Group is seeking a Client and Family Support Specialist in Santa Rosa, CA. This in-person role focuses on navigating health and social services, educating families, and connecting clients with resources, housing, food security, and employment supports.

The position requires at least a high school diploma, 2 years in community health, and fluency in Spanish. Travel within Sonoma County is expected; a CA driver’s license is required, and a compassionate, patient, and culturally