Field-Based Community Case Manager | Behavioral Health

True Mental Health Services; San Antonio (TX); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Bonus Opportunities

Mileage reimbursement

Benefits

PTO

Job summary

True Mental Health Services is seeking a Community Case Manager to provide comprehensive case management to individuals and families navigating mental health and community resources. The role emphasizes field work across home and community settings, ensuring access to critical services and supports.

The ideal candidate will be compassionate, organized, and skilled at building rapport with diverse populations, with a requirement for a Bachelor's degree in a behavioral health field and a Texas

Qualifications

• Bachelor’s degree in a behavioral health field or related area.
• Valid Texas driver’s license with acceptable driving history.
• Ability to pass criminal background screenings.
• Ability to transport clients in a personal vehicle.

Responsibilities

• Conduct service needs assessments and ongoing client evaluations.
• Develop, implement, and review individualized service plans.
• Connect clients and families with community resources and support services.
• Coordinate care with providers, families, schools, medical professionals, and community agencies.
• Advocate for clients to obtain needed services and benefits.
• Monitor client progress and adjust services as needed.
• Assist with discharge planning and aftercare coordination.
• Maintain accurate clinical documentation and case notes within required timeframes.
• Participate in daily team meetings and case reviews.
• Complete chart audits and ensure Medicaid compliance standards are met.
• Serve as a liaison between clients, families, referral sources, and providers.
• Support clients experiencing psychiatric, substance use, or crisis-related challenges.

Skills

Compassionate

Organized

Field work

Rapport building

Resource knowledge

Calm under pressure

Bilingual (encouraged)

Education

Bachelor’s Degree in Behavioral Health/Related Field

Job description

True Mental Health Services is seeking a Community Case Manager to provide comprehensive case management to individuals and families navigating mental health and community resources. The role emphasizes field work across home and community settings, ensuring access to critical services and supports.

The ideal candidate will be compassionate, organized, and skilled at building rapport with diverse populations, with a requirement for a Bachelor's degree in a behavioral health field and a Texas