Field-Based Clinical Liaison — Post-Acute Admissions

Windsor Arbor View; Edinburg (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Major medical

Dental insurance

Vision insurance

Tuition assistance

401(k)

Telehealth

PTO & holidays

PayActiv access

Employee referrals

Storms of Life Fund

Job summary

Wellsential Health in the McAllen/Edinburg area seeks a Clinical Liaison to support referral development, hospital relationships, and admissions coordination for our skilled nursing facilities. You will travel up to 50%, build relationships with hospitals, case managers, and discharge planners, and help identify the best post-acute placements while ensuring HIPAA compliance.

Active RN, LVN, RRT, or RT licenses are preferred; strong clinical assessment, communication, and organization are

Qualifications

• Strong clinical assessment skills required.
• Experience working with hospital case managers, discharge planners, physicians, or referral sources is a plus.
• Ability to manage multiple referrals, accounts, and priorities.

Responsibilities

• Build and maintain strong relationships with hospitals, case managers, social workers, physicians, discharge planners, home health agencies, assisted living centers, and other referral partners
• Complete daily sales calls, hospital rounds, and account visits to identify referral opportunities and support census growth
• Conduct on-site referral screenings to assess patient care needs and determine appropriate post-acute placement
• Review clinical, financial, insurance, service availability, and bed availability information to help identify the most appropriate facility placement
• Respond timely to referral inquiries from hospitals and assigned accounts regarding potential admissions
• Coordinate admissions by communicating referral details with case managers, Central Admissions, facility admissions teams, Administrators, Directors of Nursing, and other appropriate team members
• Obtain accurate clinical documentation, discharge planning information, and reimbursement-related details needed to support admission decisions
• Assist patients and families with understanding post-acute care options within Wellsential Health facilities or ancillary service lines when applicable
• Complete required referral screening forms, daily reports, customer service follow-up documentation, and other assigned reporting
• Support service recovery by communicating concerns or complaints to appropriate facility, regional, and corporate teams
• Participate in territory planning, marketing visits, and market development efforts with facility, regional, and business development leadership
• Share feedback with leadership regarding referral trends, provider feedback, competitor activity, and market changes
• Maintain HIPAA confidentiality standards and stay informed on skilled nursing regulations, facility ratings, healthcare trends, payer changes, and referral source needs
• Participate in after-hours or weekend on-call responsibilities as assigned
• Assist with other duties or projects as assigned

Skills

Clinical assessment

Relationship-building

Communication

Organization

Travel

Education

RN/LVN/RRT/RT license

Job description

Wellsential Health in the McAllen/Edinburg area seeks a Clinical Liaison to support referral development, hospital relationships, and admissions coordination for our skilled nursing facilities. You will travel up to 50%, build relationships with hospitals, case managers, and discharge planners, and help identify the best post-acute placements while ensuring HIPAA compliance.

Active RN, LVN, RRT, or RT licenses are preferred; strong clinical assessment, communication, and organization are