Field-Based CFSP Care Coordinator in NC

Elevance Health, Inc.; Winston-Salem (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Elevance Health, Inc. is seeking a CFSP Managed Care Coordinator to oversee the member’s individual service plan within the NC CFSP Program in Rockingham County (Wentworth) and surrounding areas.

The role emphasizes field-based engagement with patients, families, and providers to ensure coordinated, integrated care. The position requires a BA/BS and 1+ year of relevant experience; travel to client sites is expected, with occasional meetings or training.

Qualifications

• Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations; or any combination of education and experience which would provide an equivalent background.
• Two (2) years of experience working directly with individuals served by the child welfare system is preferred.

Responsibilities

• Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals.
• Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care.
• Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support.
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-efficient and effective service utilization.
• Set short‑ and long‑term goals in collaboration with members, caregivers, families, natural supports, and physicians.
• Identify members who would benefit from expanded services.

Skills

Trauma-informed care

Care coordination

Interdisciplinary teamwork

Education

BA/BS degree

Job description

Elevance Health, Inc. is seeking a CFSP Managed Care Coordinator to oversee the member’s individual service plan within the NC CFSP Program in Rockingham County (Wentworth) and surrounding areas.

The role emphasizes field-based engagement with patients, families, and providers to ensure coordinated, integrated care. The position requires a BA/BS and 1+ year of relevant experience; travel to client sites is expected, with occasional meetings or training.