Field-Based Care Programs Manager, Government Division

Elevance Health (Anthem); Winston-Salem (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401(k) + match

Job summary

Elevance Health is seeking a Manager I for the Government Business Division's Special Programs in Care Management. This field-based role will oversee clinical supervision of CFSP Care Managers serving children and youth with complex medical, behavioral health, and social needs across North Carolina.

The position requires a BA/BS and at least 5 years in related fields with 1 year of leadership experience. Travel within NC is anticipated, with a hybrid/field work arrangement and a strong emphasis

Qualifications

• Requires BA/BS and 5+ years in a related field, with at least 1 year in leadership/management.
• Strong knowledge of care management practices, including discharge planning and service coordination.
• Behavioral health experience is strongly preferred and beneficial.

Responsibilities

• Oversee risk-managed Care Manager caseloads and distribute workloads.
• Monitor completion of required face-to-face visits based on member risk level.
• Ensure timely assessments and care plans, and active member engagement.
• Provide clinical consultation and manage escalations for high-risk members.
• Maintain documentation quality, timeliness, and regulatory compliance.
• Coach and manage performance of frontline Care Managers.
• Hire, train, and evaluate performance of direct reports.

Skills

Service delivery coordination

Discharge planning

Behavioral health experience

Travel required

Education

Bachelor's degree

Job description

Elevance Health is seeking a Manager I for the Government Business Division's Special Programs in Care Management. This field-based role will oversee clinical supervision of CFSP Care Managers serving children and youth with complex medical, behavioral health, and social needs across North Carolina.

The position requires a BA/BS and at least 5 years in related fields with 1 year of leadership experience. Travel within NC is anticipated, with a hybrid/field work arrangement and a strong emphasis