Field-Based Care Programs Manager, Gov Division (CFSP)

Elevance Health (Anthem); Durham (NC); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Elevance Health in North Carolina seeks a Manager I in the Government Business Division to supervise CFSP care management for children and youth with complex needs. This field-based role requires coordinating with Medicaid and NC Foster Care, travel across specified counties, and ensuring regulatory compliant care plans.

You will lead frontline Care Managers, distribute workloads, monitor visits, and escalate high-risk cases, while maintaining documentation quality and program goals.

Qualifications

• BA/BS degree with at least 5 years in a related field.
• Minimum 1 year of leadership/management experience required.
• Experience with care management and complex member needs is preferred.

Responsibilities

• Oversee risk-managed Care Manager caseloads and distribute workloads.
• Monitor completion of face-to-face visits based on member risk level.
• Ensure timely assessments and care plans with proper documentation.
• Provide clinical consultation and manage escalations for high-risk members.
• Coach and evaluate frontline Care Managers.

Skills

Leadership

Communication

Clinical supervision

Travel readiness

Education

BA/BS degree

Job description

Elevance Health in North Carolina seeks a Manager I in the Government Business Division to supervise CFSP care management for children and youth with complex needs. This field-based role requires coordinating with Medicaid and NC Foster Care, travel across specified counties, and ensuring regulatory compliant care plans.

You will lead frontline Care Managers, distribute workloads, monitor visits, and escalate high-risk cases, while maintaining documentation quality and program goals.