Field-Based Care Manager - Northeast Ohio

CVS Health Corporation; Chardon (OH); Remote; USD 44,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Employee Stock Purchase Plan

Term life insurance

Short-term and long-term disability

Paid time off and holidays

Store discount and partner programs

Education assistance and development

Job summary

CVS Health Corporation seeks a Case Management Coordinator to operate in a field-based telework role in Ohio. The position focuses on care coordination for children and families, requiring travel to member homes and other sites up to 50% of the time within Northeast Ohio.

You will collaborate with care teams, navigate complex systems, and promote quality of care across settings. A Bachelor's degree in behavioral health or related field is required.

Qualifications

• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with personal computers, keyboard and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field.
• 2+ years experience in family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.
• Willing and able to travel within the assigned region up to 50% of the time; Some travel to the New Albany office may be required for trainings/meetings.
• Reliable transportation required
• Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed.

Responsibilities

• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• Evaluation of Members: assess needs/eligibility and plan care with benefit review and referrals.
• Enhancement of Medical Appropriateness and Quality of Care: collaborate with teams to overcome barriers and promote engagement.
• Monitoring, Evaluation and Documentation of Care: utilize case management and quality management processes in compliance with guidelines.

Skills

Behavioral health experience

Case management

Travel up to 50%

Microsoft Office

Ohio delivery systems knowledge

Education

Bachelor's degree or non-licensed master's in behavioral health

Tools

MS Office Suite

Job description

CVS Health Corporation seeks a Case Management Coordinator to operate in a field-based telework role in Ohio. The position focuses on care coordination for children and families, requiring travel to member homes and other sites up to 50% of the time within Northeast Ohio.

You will collaborate with care teams, navigate complex systems, and promote quality of care across settings. A Bachelor's degree in behavioral health or related field is required.