Field-Based Billing Specialist (Travel 25-50%)

Quest Diagnostics; Clifton (NJ); On-site; USD 40,000 - 67,000; Full time

Job summary

Quest Diagnostics is hiring a Service Account Specialist - Billing in Clifton, NJ/ NYC area to educate clients and streamline the billing process. The role involves field visits 25-50% of the time and some nights away; expected to reduce denials and improve revenue capture.

The position requires healthcare billing experience, proficiency with Microsoft Office, and strong communication skills for coordination with physicians, office staff, and patients.

Qualifications

• 3+ years of healthcare billing/claims experience.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills.
• Ability to travel 25-50% to client sites.

Responsibilities

• Improve billing data quality through education and account management.
• Visit clients (Virtual/InPerson) to address education needs and policy requirements.
• Support Sales team with client training on billing initiatives.
• Document significant interactions in CRM (Salesforce).

Skills

Healthcare billing

Travel readiness

CRM usage

Communication skills

Microsoft Office

Education

College degree or equivalent experience

Job description

Quest Diagnostics is hiring a Service Account Specialist - Billing in Clifton, NJ/ NYC area to educate clients and streamline the billing process. The role involves field visits 25-50% of the time and some nights away; expected to reduce denials and improve revenue capture.

The position requires healthcare billing experience, proficiency with Microsoft Office, and strong communication skills for coordination with physicians, office staff, and patients.