Field-Based Area Manager: Lead Multi-Location Ops

Mohr Talent; Worcester (MA); On-site; USD 64,000 - 86,000; Full time

Job summary

MOHR Talent in Worcester, MA is seeking an Area Manager to oversee multiple high‑volume service locations in the assigned market. The role requires spending the majority of time in the field, coaching store managers, and driving financial and operational results.

You will evaluate operations, develop leaders, and implement programs to improve performance while maintaining high customer experience and safety standards. This Direct Hire position is based in Massachusetts with frequent travel.

Qualifications

• 5+ years of progressive operations leadership experience.
• Multi-unit management experience strongly preferred.
• Proven experience leading and developing managers across multiple locations.
• Strong understanding of P&L management, labor management, operational KPIs, and profitability.
• Demonstrated ability to improve business performance and turn operational data into actionable plans.
• Strong coaching, leadership, communication, and performance-management skills.
• Experience recruiting, developing, and retaining strong teams.

Responsibilities

• Lead and provide operational oversight for multiple service-center locations.
• Coach, develop, and hold Store Managers accountable for business and people performance.
• Conduct regular store visits to evaluate operations and identify opportunities for improvement.
• Drive sales growth, profitability, labor productivity, customer satisfaction, and operational execution.
• Review store-level P&L, KPIs, labor results, staffing levels, and other performance metrics.
• Develop action plans to improve underperforming locations and ensure follow-through.
• Recruit, retain, and develop high-performing Store Managers and leadership teams.

Job description

MOHR Talent in Worcester, MA is seeking an Area Manager to oversee multiple high‑volume service locations in the assigned market. The role requires spending the majority of time in the field, coaching store managers, and driving financial and operational results.

You will evaluate operations, develop leaders, and implement programs to improve performance while maintaining high customer experience and safety standards. This Direct Hire position is based in Massachusetts with frequent travel.