Field AV & Lighting Systems Technician

Clair Global; West Allis (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

Clair Global is seeking a Field Service Technician to test, troubleshoot, repair, and operate integrated Audio, Video, Lighting, and Control Systems at U.S. customer locations. You will interact with end-users to resolve issues, calibrate equipment, and perform preventive maintenance across diverse venues.

The role involves on-site installations, cable pulls, rigging, and working at heights, with travel as needed. Strong knowledge of DMX/sACN/ArtNet protocols and electronics systems is essential.

Qualifications

• Bachelors/Associates Degree/Certificate of Electronics Technology preferred
• ETC Technician Certification preferred
• Familiarity with soldering, use of standard tools, and generally assembly techniques
• Knowledge of multimeters, oscilloscopes, and signal generators preferred
• Advanced knowledge of ETC, Color Kinetic control Systems
• Strong understanding of control protocols such as DMX, sACN, ArtNet, RDM, and other protocols.
• Basic knowledge of computers and networking
• Knowledge of signal flow
• Ability to work alone
• Ability to interact with customers
• Must provide basic hand tools
• Ability to travel on occasion
• Must be ok with heights and occasional work on a lift

Responsibilities

• Interact directly with end-users to gather information necessary to resolve system issues effectively and efficiently
• Test, calibrate, troubleshoot, and maintain installed audiovisual and lighting systems and equipment
• Diagnose, troubleshoot, and maintain installed audiovisual and lighting systems and equipment
• Complete service ticket documenting all findings, course of action, and results
• Provide preventative maintenance services for various system types and locations
• Modify existing control, DSP, and lighting control programs as necessary
• Assist on installations including rough-in of equipment, cable pulls, rigging, testing, and setup

Skills

Interacting with end-users

Troubleshooting

Work independently

Customer interaction

Travel readiness

Calibrating and testing

Education

Bachelors/Associates Degree/Certificate of Electronics Technology

ETC Technician Certification

Tools

Multimeters

Oscilloscopes

Signal generators

Soldering

DMX

sACN

ArtNet

RDM

Job description

Clair Global is seeking a Field Service Technician to test, troubleshoot, repair, and operate integrated Audio, Video, Lighting, and Control Systems at U.S. customer locations. You will interact with end-users to resolve issues, calibrate equipment, and perform preventive maintenance across diverse venues.

The role involves on-site installations, cable pulls, rigging, and working at heights, with travel as needed. Strong knowledge of DMX/sACN/ArtNet protocols and electronics systems is essential.