AV & Lighting Systems Field Technician

Clair Global; Milwaukee (WI); On-site; USD 50,000 - 75,000; Full time

Job summary

Clair Global in Milwaukee, WI, is seeking a Field Service Technician to test, troubleshoot, repair, operate, replace, and clean integrated Audio, Video, Lighting, and Control Systems at U.S. customer locations.

You will interact with end-users, calibrate and maintain AV/lighting systems, document findings, and perform preventative maintenance. Travel may be required, and basic hand tools must be provided by you.

Qualifications

• Bachelor’s/Associate/Certificate of Electronics Technology preferred.
• ETC Technician Certification preferred.
• Familiarity with soldering, use of standard tools, and generally assembly techniques.
• Knowledge of multimeters, oscilloscopes, and signal generators preferred.
• Advanced knowledge of ETC, Color Kinetic control Systems.
• Strong understanding of control protocols such as DMX, sACN, ArtNet, RDM, and other protocols.
• Basic knowledge of computers and networking
• Knowledge of signal flow
• Ability to work alone
• Ability to interact with customers
• Must provide basic hand tools
• Ability to travel on occasion
• Must be ok with heights and occasional work on a lift

Responsibilities

• Interact directly with end-users to gather information necessary to resolve system issues effectively and efficiently.
• Test, calibrate, troubleshoot, and maintain installed audiovisual and lighting systems and equipment.
• Diagnose, troubleshoot, and maintain installed audiovisual and lighting systems and equipment to company standards.
• Complete service tickets documenting findings, actions, and results.
• Provide preventative maintenance for various system types and locations.
• Modify existing control, DSP, and lighting control programs as needed.
• Assist on installations including rough-in, cable pulling, rigging, and setting up equipment.

Skills

Customer interaction

Troubleshooting

Testing/calibration

DMX protocol

sACN

ArtNet

RDM

Basic networking

Signal flow

Ability to work alone

Ability to interact with customers

Travel readiness

Lift/height safety

Education

Bachelor/Associate/Certificate Electronics Technology

ETC Technician Certification

Tools

Multimeters

Oscilloscopes

Signal generators

ETC Color Kinetic control Systems

Job description

Clair Global in Milwaukee, WI, is seeking a Field Service Technician to test, troubleshoot, repair, operate, replace, and clean integrated Audio, Video, Lighting, and Control Systems at U.S. customer locations.

You will interact with end-users, calibrate and maintain AV/lighting systems, document findings, and perform preventative maintenance. Travel may be required, and basic hand tools must be provided by you.