Field Auto Damage Trainee: Start Your Claims Career

GEICO; Concord (NH); On-site; USD 52,275 - 70,725; Full time

Benefits offered by this job

Health and wellness benefits starting

Paid time off

13 paid holidays

401(k) with match

Tuition assistance

Job summary

GEICO is seeking a Field Auto Damage Trainee to reassess vehicle damage, prepare estimates, and negotiate settlements, with collaboration with body shops and rental companies. The role covers the Concord/Manchester NH territory.

Responsibilities include customer-facing interactions, reviewing contracts, inspecting vehicles, and facilitating repairs, rentals, and parts. Licensing support is provided; high school diploma required; hourly pay starts at $30.53 with sign-on bonus for licensed

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Education

High school diploma or GED

College degree preferred

Job description

GEICO is seeking a Field Auto Damage Trainee to reassess vehicle damage, prepare estimates, and negotiate settlements, with collaboration with body shops and rental companies. The role covers the Concord/Manchester NH territory.

Responsibilities include customer-facing interactions, reviewing contracts, inspecting vehicles, and facilitating repairs, rentals, and parts. Licensing support is provided; high school diploma required; hourly pay starts at $30.53 with sign-on bonus for licensed