Field Auto Damage Claims Adjuster (Veteran Friendly)

VetJobs; Burbank (CA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision plan

Paid time off

Job summary

Progressive is seeking an Auto Damage Claims Adjuster in Burbank, CA. You will serve as the point of contact for customers, directing and deciding the repair process from start to finish, and negotiate with body shops.

This field position includes a company car, occasional office reporting, and the opportunity to work independently while maintaining high standards of customer service, attention to detail, and conflict management.

Qualifications

• Must-have: four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree plus three years relevant experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree plus one year appraisal/estimatics or insurance experience.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and ensure compliance with claims standards and local laws.
• Evaluate and handle claim payments and resolutions of claims.
• Review and determine validity of supplement requests.

Skills

Leadership

Conflict management

Customer service

Attention to detail

Negotiation

Education

High School/GED

Associate's degree

Bachelor's degree

Tools

Estimating software

Job description

Progressive is seeking an Auto Damage Claims Adjuster in Burbank, CA. You will serve as the point of contact for customers, directing and deciding the repair process from start to finish, and negotiate with body shops.

This field position includes a company car, occasional office reporting, and the opportunity to work independently while maintaining high standards of customer service, attention to detail, and conflict management.