Field Auto Damage Claims Adjuster — Company Car

Progressive Insurance; New York (NY); On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision

Wellness & mental health programs

Tuition assistance

Job summary

Progressive Insurance seeks an auto damage claims adjuster to manage the repair process from start to finish. You’ll inspect vehicles, write estimates, and negotiate with body shops while coordinating with customers.

This is a field role with a company car and periodic office reporting across Syracuse and Utica, NY. You will work independently yet as part of a team, ensuring timely resolution and adherence to claims guidelines and local laws.

Qualifications

• Four years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree option requires three years relevant experience and one year appraisal/estimatics or insurance experience
• Bachelor's degree option requires one year appraisal/estimatics or insurance experience

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set timelines
• Negotiate repair process with body shops
• Document claim information and ensure compliance with standards and laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of supplement requests

Skills

Decisive decision making

Negotiation

Attention to detail

Customer service orientation

Leadership/conflict management

Education

Associate's degree + 3 years insurance experience

Bachelor's degree + 1 year appraisal/estimatics or insurance experience

Job description

Progressive Insurance seeks an auto damage claims adjuster to manage the repair process from start to finish. You’ll inspect vehicles, write estimates, and negotiate with body shops while coordinating with customers.

This is a field role with a company car and periodic office reporting across Syracuse and Utica, NY. You will work independently yet as part of a team, ensuring timely resolution and adherence to claims guidelines and local laws.