Field Auto Damage Appraiser

Citizens United Reciprocal Exchange; Detroit (MI); On-site; USD 70,720 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Parental leave opportunities

Life and Disability Insurance

Employee Assistance Programs (EAP)

Discounted tickets to CURE Arena

Job summary

A leading auto insurance company is seeking a skilled Field Auto Insurance Appraiser in Detroit to assess vehicle damage and ensure fair and timely settlements for customers' insurance claims. The ideal candidate will have strong communication skills, a valid driver's license, and the ability to work efficiently in a fast-paced environment. This full-time position offers competitive compensation and benefits package.

Qualifications

• Minimum of 2 years experience in vehicle inspections.
• Ability to negotiate appraisal outcomes effectively.
• Knowledge of industry regulations and standards.

Responsibilities

• Conduct thorough inspections of damaged vehicles.
• Prepare detailed reports and documentation for appraisals.
• Negotiate repair estimates with stakeholders.

Skills

Strong written and oral communication skills

Comfortable working at a fast pace

Resourceful in finding solutions

Valid driver's license

Collaborative with stakeholders

Proficient computer skills

Job description

The Field Auto Insurance Appraiser will play a crucial role in our mission by assessing vehicle damages and helping our clients receive exemplary customer service. The Field Auto Insurance Appraiser will embrace challenges and thrive in a dynamic environment dedicated to improving the customer’s experience working with CURE.

We are seeking a skilled and detail-oriented Field Auto Insurance Appraiser to join our team. In this role, you will be responsible for inspecting and assessing vehicle damages and providing accurate appraisals for our customers’ insurance claims. Your expertise will ensure that our clients receive fair and timely settlements while maintaining the integrity of our insurance policies.

Responsibilities

• Vehicle Inspections: Conduct thorough inspections of damaged vehicles to determine the extent of damage, repair costs, and feasibility of repair. For issues of causality, execution of our EDR technology will be used to vet any red flags.
• Appraisal: Accurately estimate the cost of repairs, replacement parts, and labor required to restore the vehicle to its pre-accident condition.
• Documentation: Prepare detailed reports and documentation, including photographs, measurements, and descriptions of the damage, to support your appraisal findings.
• Research: Stay informed about industry standards, repair techniques, and pricing trends to ensure accurate assessments.
• Customer Interaction: Communicate with policyholders, claimants, and repair shops to explain appraisal findings, answer questions, and address concerns.
• Negotiation: Negotiate repair estimates and settlements with repair facilities and claimants while adhering to company and regulatory guidelines.
• Compliance: Ensure compliance with company policies, industry regulations, and ethical standards throughout the appraisal process.
• Timeliness: Work efficiently to process appraisals and meet established deadlines for claims processing.

Qualifications

• Strong written and oral communication skills
• Comfortable working at a fast pace with deadlines
• Resourceful with finding coaching solutions through investigation (estimate reviews, shadowing)
• Valid driver's license
• Ability to collaborate with stakeholders throughout the organization to solve a challenge
• Proficient computer and communication skills necessary to develop appraiser communication through a variety of channels and platforms.

Medical, dental, and vision insurance

401(k) with employer match

Paid time off (vacation, sick leave, and holidays

FSA and HRA

Parental leave opportunities

Life and Disability Insurance

Employee Assistance Programs (EAP)

Discounted tickets to CURE Arena in NJ

Voluntary Benefits (Pet Insurance, ID & Fraud, Accident & Illness, and more!)

Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions.

Compensation: $70,720 - $90,000 annually based on experience

Schedule: Full-Time; Mondays – Fridays, 8:30am - 5pm. Overtime as business needs dictate.

Location: Metro Detroit Area

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination.

CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description may be subject to change at any time.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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