Claims Adjuster

CURE Auto Insurance; Princeton (NJ); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

PTO days

Health insurance

401(k) with company match

Life and AD&D insurance

Dental coverage

Disability insurance

Wellness programs

Job summary

CURE Auto Insurance, a leading direct writer, seeks an experienced Auto Claims Handler in a hybrid role based in the Northeast/Detroit area. The position handles property and casualty auto claims and requires strong customer service and analytical skills.

The role emphasizes prompt investigations, settlement negotiations, and compliance with state regulations. Hybrid schedule with on-site and remote work options is available.

Qualifications

• Minimum 2 years of auto claims handling experience.
• Ability to communicate clearly with policyholders and others by phone and in writing.
• Strong organizational and time management abilities.
• Excellent analytical, investigative and settlement skills.

Responsibilities

• Investigate validity of auto claims and evaluate coverages.
• Set action plans and perform tasks per company guidelines.
• Contact policyholders and involved parties to obtain documentation.
• Establish initial reserves and adjust as needed.
• Negotiate settlements and issue payments.
• Identify fraud indicators and alert SIU when applicable.
• Maintain organized diary to ensure timely handling.

Skills

2+ years auto claims handling

Customer service

Communication

Analytical skills

Investigative skills

Settlement skills

Microsoft Office

Tools

Microsoft Office

Job description

Salary Range: $50,000.00 To $80,000.00 Annually

CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more!

This position is responsible for handling Property and Casualty Auto Insurance claims. Candidates should have at least 2 years of experience handling auto insurance claims.

Essential Job Functions :

Investigate validity of claims, evaluate policy coverages, and determine if any special investigation unit referrals are warranted. Set expectations, develop a plan of action, and perform all tasks according to company set guidelines.

Make prompt contact with policyholders and other appropriate parties involved in the loss to obtain the necessary documentation, conduct recorded statements, etc.

Establish initial reserves based on gathered information and adjust as appropriate through completion of assigned claim.

Negotiate timely and appropriate settlements with claimants, attorneys, or other parties. Issue proper and accurate payments as needed.

Identify questionable risks, red flags, fraud indicators and alert the special investigation unit when applicable.

Establish and maintain an organized diary system to ensure all claims are properly and adequately handled in a timely manner.

Adhere to all state/local regulations including the NJ/PA/Michigan Unfair Claims Practices and Guidelines.

Other responsibilities or duties as assigned.

Experience/Qualifications :

A minimum of 2 years Auto Claims handling experience

Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence.

Strong organizational and time management skills.

Excellent analytical, investigative, and settlement skills.

Proficient with Microsoft Office and various other computer skills with the ability to learn and utilize new computer systems and other technologies.

Generous paid time off (PTO days, sick days, and holidays)

Flexible spending options with FSA & HSA plans

Life and AD&D insurance

401(k) with company match

Voluntary benefits such as legal services, pet insurance, and identity & fraud protection

24/7 Employee Assistance Program (EAP) for employees and their families

Health & wellness perks including gym discounts, wellness reimbursements, and reward programs

Fun, engaging in-office events that support our culture

Physical Actions/Environment : Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions.

Starting Salary: $50,000 - $80,000 annually based on experience

Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, and employees can choose a schedule that works best for them—8:00 AM–4:00 PM, 8:30 AM–4:30 PM, or 9:00 AM–5:00 PM. While we aim to support individual preferences, final schedules may be adjusted based on business needs to ensure great coverage and teamwork.

We offer a hybrid work schedule: team members work onsite 4 days per week and have the flexibility to work remotely 1 day per week.

Location: Detroit, MI or Princeton, NJ

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination.

CURE Auto Insurance provides equal employment opportunities to all employees and applicants for

employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer : This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description may be subject to change at any time.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.