Field Assurance Lab Technician: Shipping & Image Review

Creative Solutions Services, LLC; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a Technician for Field Assurance to oversee daily operations in the Field Assurance Lab, including shipping/receiving complaint samples and performing image reviews tied to complaints. Experience in a clean room and biosafety practices is preferred.

This role requires strong communication, ability to work independently and in teams, and familiarity with GDP/GLP guidelines.

Qualifications

• Must have good written and verbal communication skills.
• Detail-oriented with ability to work independently.
• Proficient in MS Office and able to use basic software tools.
• Willing to undergo Hep B vaccination or sign waiver.

Responsibilities

• Document complaint samples received in the Field Assurance Lab for evaluation.
• Coordinate shipping of sample return kits domestically and internationally; track and communicate with requestors.
• Ensure accurate and timely shipping of sample return kits.
• Track shipping inventory and order supplies from approved vendors.
• Oversee image/video review requests; run queries to capture requests and maintain trackers.

Skills

Communication

Detail-oriented

Independent work

Problem solving

MS Office

Education

High school diploma

Associate degree

Tools

TrackWise

FedEx shipping system

MS Office

Job description

Creative Solutions Services, LLC is seeking a Technician for Field Assurance to oversee daily operations in the Field Assurance Lab, including shipping/receiving complaint samples and performing image reviews tied to complaints. Experience in a clean room and biosafety practices is preferred.

This role requires strong communication, ability to work independently and in teams, and familiarity with GDP/GLP guidelines.