Field Assurance Lab Tech: Complaint Handling & Shipping

MillenniumSoft Inc

Tempe (AZ)

On-site

USD 25,000 - 33,000

Full time

2 days ago

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Job summary

MillenniumSoft Inc. seeks a Field Assurance Lab Technician in Tempe, AZ for a 12-month contract. You will oversee daily lab operations, manage sample shipping/receiving, and conduct image reviews related to complaints. GMP/GLP awareness and a team-oriented approach are essential.

The role requires an AA or equivalent, ability to lift 50 lbs, and in-person interviews. Work hours are 7:00 AM to 4:00 PM, Monday through Friday.

Qualifications

Good written and verbal communication skills.
Detail-oriented and accurate in handling samples.
Ability to work independently and in cross-functional teams.
Basic problem-solving / troubleshooting skills.
Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver.
Proficient in MS Office.
Requires the ability to lift at least, but no limited to 50 lbs.

Responsibilities

Documentation of complaint samples received in the Field Assurance Lab for evaluation purposes.
Process and track shipment of complaint samples and return kits domestically and internationally; maintain tracking documentation and communicate with requesters.
Ensure accurate and timely shipping of sample return kits.
Track shipping inventory and order supplies.
Oversee image/video review requests in TrackWise and process timely responses.