Field Area Supervisor – Cleaning & Team Leader

Imperial Cleaning; Miami (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

Imperial Cleaning Company is seeking a Full-Time Area Supervisor for the Miami area. Lead a team of custodial professionals, coordinate supplies, and ensure high customer satisfaction and safety standards.

This on-site, client-facing role offers competitive benefits and opportunities for career growth within a dynamic service-oriented company. You will supervise scheduling, training, compliance, and performance, while maintaining strong communication with clients and staff.

Qualifications

• Experience in commercial cleaning industry is a plus.
• Must speak fluent English and Spanish.
• Detail oriented with strong communication skills.
• Ability to manage multiple projects and meet KPI expectations.
• Knowledge of administrative and clerical procedures.
• Clean DMV record and license.

Responsibilities

• Submit and deliver supplies to client locations.
• Interview and screen custodial technician applicants.
• Train employees on janitorial and administrative tasks.
• Schedule staff and manage callouts to ensure coverage.
• Monitor attendance and timekeeping for district employees.
• Substitute for custodial technicians at client accounts when needed.
• Communicate assignment changes to staff.
• Ensure timely review of company updates via email/WhatsApp.
• Report accidents/injuries to corporate office promptly.
• Address and resolve employee performance issues.
• Be on call for client emergencies (evenings/weekends).
• Maintain oversight of accounts to ensure customer satisfaction.
• Meet KPI metrics for customer touchpoints.
• Administer progressive discipline with Regional/District Manager oversight.
• All other tasks assigned by management.

Skills

Bilingual English/Spanish

Strong communication

Detail oriented

Customer focused

Problem solving

Time management

Tech literacy

Tools

Microsoft 365

Excel

Timekeeping software

Job description

Imperial Cleaning Company is seeking a Full-Time Area Supervisor for the Miami area. Lead a team of custodial professionals, coordinate supplies, and ensure high customer satisfaction and safety standards.

This on-site, client-facing role offers competitive benefits and opportunities for career growth within a dynamic service-oriented company. You will supervise scheduling, training, compliance, and performance, while maintaining strong communication with clients and staff.