Field Applications Scientist

Slingshot Biosciences; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Slingshot Biosciences, located in Boston, MA, is looking for a Field Application Scientist (FAS) to provide technical support and collaborate with sales to enhance market presence. This role involves significant customer interaction and travel (up to 50%).

The ideal candidate should possess over 4 years of biotech experience, proficiency in flow cytometry, and strong communication skills. The position requires a Bachelor's degree in a scientific field, with higher degrees preferred.

Qualifications

• 4+ years in biotech or equivalent lab experience.
• 2+ years running flow cytometry assays, with data interpretation skills.
• Strong understanding of synthetic biology and related fields.

Responsibilities

• Perform pre-sales activities in partnership with sales team.
• Troubleshoot customer issues and optimize workflows.
• Gather and relay customer feedback to drive product improvements.

Skills

Flow cytometry

Communication skills

Problem-solving

Technical support

Education

Bachelor's degree in a relevant scientific discipline

Master's or Ph.D. (preferred)

Tools

Flow cytometry assays

Job description

Field Application Scientist

Slingshot Biosciences is seeking a highly motivated Field Application Scientist (FAS) located in Boston, MA. In this pivotal role, you will provide exceptional technical support, drive customer success, and collaborate closely with Sales to expand our market presence. The position requires up to 50% travel within the designated region.

Location: Boston, MA (on-site).

Responsibilities

• Perform pre‑sales activities in partnership with the sales team, including presentations, consultations, and product demonstrations.
• Ensure consistency in technical messaging and positioning across all customer interactions.
• Establish and maintain strong relationships with key customers and stakeholders to ensure continued satisfaction and success with Slingshot Biosciences’ products.
• Troubleshoot customer issues, optimize workflows, and maximize the value of our offerings.
• Gather and relay customer feedback to internal teams to drive product improvements and innovation.
• Provide market insights and competitive analysis to leadership and cross‑functional teams on market opportunities and customer needs.
• Represent Slingshot Biosciences at conferences, trade shows, and customer site visits to build brand awareness and industry relationships.
• Collaborate with product management, R&D, and marketing to push custom projects through to completion and review customer‑facing collateral.

Qualifications

• 4+ years of experience in the biotech industry or equivalent laboratory experience.
• 2+ years of experience running flow cytometry assays in the 8‑40 color range, with understanding of best practices, assay design, staining and data acquisition protocols, and ability to interpret data and troubleshoot experiments.
• Bachelor’s degree in a relevant scientific discipline (e.g., Biology, Biochemistry, Biotechnology, Biomedical Engineering) or equivalent experience; Master’s or Ph.D. preferred.
• Strong understanding of synthetic biology, flow cytometry, cell biology, or related fields.
• Excellent communication skills, including ability to structure and deliver engaging presentations, distill complex ideas into simple explanations, and work collaboratively in a matrix environment.
• Strong problem‑solving skills and ability to work in a fast‑paced, dynamic environment.
• Excellent English communication skills, both verbally and in writing.
• Ability to travel 50‑60% of the time or as required to meet with customers and support the sales team.

Equal Opportunity

Slingshot Biosciences is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.