Field Applications Engineer - Pittsburgh, PA

Quintech-Electronics-and-Communications-; Pittsburgh (Allegheny County); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Medical/Dental/Vision

Paid Time Off

Company-Paid Life Insurance

Diversity & Inclusion

Job summary

Quintech Electronics & Communications, Inc. is seeking a Field Applications Engineer to help customers implement and adapt the latest communications and signal processing technologies. This role blends technical acumen with customer service, both in-house and at customer facilities.

You will travel up to 75% to install, support, and upgrade systems, acting as the primary contact and liaising with sales and engineering teams to relay feedback and identify opportunities.

Qualifications

• Must be a US citizen.
• Bachelor's degree in computer science or equivalent.
• Security clearance eligibility may be required.
• Ability to travel up to 75% of the time.
• Experience with device control interfaces and related protocols.
• Knowledge of Python and JavaScript.
• Strong CS fundamentals and problem solving.
• Familiar with Unix/Linux command line, Bash scripting, and distributed systems.
• Experience with databases and virtualization technologies.

Responsibilities

• Travel to customer sites for installation, maintenance, and upgrades of hardware and software.
• Provide on-site and remote technical support for successful deployment and operation of products.
• Serve as the primary customer contact, addressing concerns with professionalism and technical insight.
• Act as liaison between customers and internal teams (sales and engineers) for feedback and opportunities.
• Document service activities, system performance, and customer feedback clearly and promptly.
• Assist with technical training and onboarding for customers as needed.
• Adhere to company policies and perform other duties as assigned.

Skills

I2C

SPI

USB

PCIe

Ethernet

Python

JavaScript

Bash

Linux

Data structures

Education

Bachelor's degree in Computer Science

Tools

VMware

VirtualBox

KVM

Git

SVN

PostgreSQL

MySQL

Job description

Quintech Electronics & Communications, Inc. is seeking Field Applications Engineers whose primary duties will include assisting customers by implementing and adapting the latest communications and signal processing. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer's facilities.

Additional Duties:

• Travel to customer sites for installation, maintenance, and upgrading systems including both hardware and software components.
• Provide on-site and remote technical support to ensure successful deployment and operation of products.
• Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight.
• Acts as a liasion between customers and internal teams, especially sales and engineers, to communicate feedback and identify potential business opportunities.
• Document service activities, system performance, and customer feedback in a clear and timely manner.
• Support technical training and onboarding for customers when needed.
• Perform other duties as assigned and adhere to company policies and procedures.

Candidate Requirements:

• Must be a US Citizen.
• Must possess a Bachelors Degree or Diploma in computer science or equivalent
• Position may require candidate to meet eligibility requirements for security clearance.
• Must have ability to travel up to 75% of the time.
• Experienced with device control interfaces, such as I2C, SPI, USB, PCIe, Ethernet.
• Familiar with Data Communication Network and associated Layer 2 and 3 protocols.
• Knowledge of Python and JavaScript
• Strong analytical, research, and problem-solving skills
• Strong computer science fundamentals (logic & discrete mathematics, algorithms, data structures)
• Knowledge of Shell scripting (Bash) and Unix command line, Linux tools and services, distributed systems and service-oriented design
• Knowledge of databases (e.g., PostgreSQL, MySQL), version control systems (e.g., git, svn) and virtualization technology (e.g., VM ware, VirtualBox, KVM)

Position is a full-time, daylight position, M-F 7:30am-3:30pm

Seeking Candidates local to PITTSBURGH, PA

We offer a competitive salary and excellent benefit package which includes:

Paid Time Off, Paid Holidays, Medical/Dental/Vision, Company-Paid Life Insurance...and More!

Quintech Electronics and Communications, Inc. (Quintech) is proud to be an Equal Employment Opportunity and Affrmedative Action employer. We celebrate, support, and value diversity!

Quintech does not discriminate in employment or recruiting efforts on the basis of race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

All employment decisions are decided based on qualifications, merit, and business needs.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Quintech!