Field Applications Engineer - IoT, Embedded, 5G Connectivity

SAGEMCOM; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Sagemcom is seeking a hands-on Field Application Engineer for our Dallas R&D team to support customer deployments, troubleshoot issues, and work closely with customers, R&D teams, modem vendors, and telecom carriers.

The role requires experience with embedded systems, IoT, and telecom products, plus strong knowledge of TCP/IP, Wi-Fi, and cellular networks. You will analyze logs, reproduce issues, and validate fixes in a fast-paced, global environment.

Qualifications

• Experience with embedded systems, IoT, connected devices, or telecom products.
• Good understanding of TCP/IP, Wi‑Fi, and cellular networks.
• Experience with 4G/LTE/5G, modems, or connectivity troubleshooting.
• Ability to analyze logs, reproduce issues, identify root causes, and validate fixes.
• Experience supporting customer deployments, PoCs, field testing, or technical integrations.
• Strong communication skills and ability to work directly with customers and engineering teams.
• Bachelor’s degree in Electrical/Computer/related Engineering preferred.

Responsibilities

• Support customer deployments, troubleshoot technical issues, and work closely with customers, R&D teams, modem vendors, and telecom carriers.
• Collaborate with customers and engineering teams to implement and validate field-ready solutions.

Skills

Embedded systems

IoT

Connected devices

Telecom products

TCP/IP

Wi-Fi

Cellular networks

Logs analysis

Root cause analysis

Customer deployments

Technical integrations

Communication skills

Education

Bachelor's degree in Electrical/Computer Engineering

Tools

Jira

Job description

Sagemcom is seeking a hands-on Field Application Engineer for our Dallas R&D team to support customer deployments, troubleshoot issues, and work closely with customers, R&D teams, modem vendors, and telecom carriers.

The role requires experience with embedded systems, IoT, and telecom products, plus strong knowledge of TCP/IP, Wi-Fi, and cellular networks. You will analyze logs, reproduce issues, and validate fixes in a fast-paced, global environment.